PURCHASING & SHIPPING
I want you to be happy with your new art. If you have any questions please contact me in advance at email@example.com
Every care has been taken to show the artwork as accurately as possible with regard to size and colour. The image you see online may show a difference due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and such inconsistencies will not be a valid reason for return.
How is my payment handled?
Payments are taken through PayPal in British Pounds Sterling. You do not need to have a PayPal account to purchase; you can use the PayPal service to pay with your regular debit or credit card. We do not store any of your debit/credit card details.
If you would prefer to pay using another method please email me.
SHIPPING AND RETURNS
Confirmation of your order: Upon purchase of your item you will receive email confirmation of your transaction.
Most orders will be packed and shipped within 5 working days and are sent by Royal Mail, Parcel Force or courier depending on size and weight. Most deliveries arrive within 5 days from time of shipping. Please allow 7 working days in total. If you need delivery by a specific date, please contact me first to make sure it can reach you in time. There may be an extra charge for rush deliveries according to your requirements. Please note that due to Covid-19 shipping may at times take longer.
Free collection is available for those locally based.
Shipping is included
Currently I am only shipping within the United Kingdom.
I want you to be fully happy with your new artwork so I offer a Buy-Back agreement.
If a painting is not as you expect, you have 14 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned we will refund your payment within 14 days.
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact us within 7 days and if possible keep a photograph.
1 Agreement to Terms
1.1 These Terms and Conditions constitute an agreement made between you and LillyBo Art (sole trader), located at LillyBo Art Studios, 22 Allen Road, Hedge End, Southampton, Hampshire SO30 4EX, United Kingdom, (we, us), concerning your access to and use of the LillyBo Art website (http://www.lillybo-art.co.uk as well as any related applications (the Site).
1.2 The Site provides the following: Online gallery to show artwork and purchase of original art and prints from us. You agree that by accessing the Site, you have read, understood, and agree to be bound by these Terms and Conditions.
1.3 You may not access or use the Site for any purpose other than that for which we make the site and our services available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
1.4 We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you; you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
1.5 We reserve the right to change these conditions from time to time; your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check to determine whether the conditions have been changed.
2 Acceptable Use
2.1 I, Karen Singleton @ LillyBo Art reserve all rights to the image of the finished work. The finished work may be used by the client for display and personal enjoyment only.
No prints or copies shall be made, or profit gained in any way from the finished artwork by the client, without express written permission of the artist.
I, Karen Singleton @ LillyBo Art retain the rights to use the image for advertising services, through printed adverts and digital/social media.
All copyright is retained by the artist, Karen Singleton @ LillyBo Art. Images must not be resold or reproduced without the artist’s written permission.
2.2 No part of the Site, Services or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
3.1 The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site.
3.2 Provided that you are eligible to use the Site, you are granted a limited licence to access and use the Site and Our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.
3.3 Every care has been taken to show the artwork as accurately as possible with regard to size and colour. The image you see may be different due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and such inconsistencies will not be a valid reason for return.
3.4 There may be opportunities for you to post content to the Site or send feedback to us (User Content). You understand and agree that your User Content may be viewed by other users on the Site, and that they may be able to see who has posted that User Content.
4 Links to third party content
4.1 The Site may contain links to websites or applications operated by third parties. We do not have any influence or control over any such third party websites or applications or the third party operator. We are not responsible for any third party websites or applications or their availability or content.
4.2 We accept no responsibility for adverts or links contained within the Site. If you agree to purchase goods and/or services from any third party who advertises in the Site, you do so at your own risk.
4.3 The Site may contain affiliate links which will grant us a commission if you purchase from those sites.
5.1 Artwork listed may be withdrawn from sale at any point by the artist for reasons such as, but not limited to, sale elsewhere or withheld for exhibition display.
5.2 If you purchase physical goods from the Site, our terms and conditions of supply will apply to the sales.
6 Security of Data
6.1 We will take all reasonable care, in do far as it is in our power to do so, to keep the details of your order and payment secure. We use a secure external payment process. In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when ordering from the website.
7 Site Management
7.1 We do not guarantee that the Site will be secure or free from bugs or viruses.
7.2 You are responsible for configuring your information technology, computer programs and platform to access the Site and you should use your own virus protection software.
LillyBo Art will never share your personal information with others or use it for marketing purposes without your consent.